US support

[bs2000]

I am not sure why the us support forum has moved over but either way I am not sure what is going on. First support/mods and addons for the US version are basicly null. Upgrades Don't seem to come at all and Picking the English option in this Europe based Forum doesn't make the post understandable at all.

[xt:mzanier]

I am not sure why the us support forum has moved over but either way I am not sure what is going on.

due many US support clients asked for access to europe forums, we have combined both.

Picking the English option in this Europe based Forum doesn't make the post understandable at all.

thats why there is an english community setion, and an english support section in this forum.

[bs2000]

I only can see the community...Where is the US support site?

[nanu]

did you have a sponsor account with the first us forum ?? If so, simply mail us your user name (accountname), as we told all sponsor members when we moved the us support . We will transfer your sponsor account to this site, so you will get access to the us sponsor forum.

And, with the next update of the software, within the next few weeks, there will be more moules in the us shopsoftware available. We also published the google checkout a short while ago.

[bs2000]

Zitat von nanu

did you have a sponsor account with the first us forum ?? If so, simply mail us your user name (accountname), as we told all sponsor members when we moved the us support . We will transfer your sponsor account to this site, so you will get access to the us sponsor forum.

And, with the next update of the software, within the next few weeks, there will be more moules in the us shopsoftware available. We also published the google checkout a short while ago.

i am using the same username now that I used then.

[nanu]

----If so, simply mail us your user name (accountname), as we told all sponsor members when we moved the us support--

cant be that hard to simply do that- using your mail ??

[bs2000]

I have sent you PMs and emails from this site...Thats for attitude though. Can't be that hard to write back either ha but it takes this site forever to respond back..... Anyways Im not here to give attiude back, it is fustrating that there is few post in English and even with english selected, No post are readable, not sure what things are for the US version and so on. Check your PM the information should be there, but I am thinking I want a refund.

Zitat von nanu

----If so, simply mail us your user name (accountname), as we told all sponsor members when we moved the us support--

cant be that hard to simply do that- using your mail ??

[xt:mzanier]

As you can see, your account has been updated for support access.

if you have any questions regarding xt:Commerce, feel free to post them in support area: http://www.xt-commerce.com/forum/installation-configuration/

it is fustrating that there is few post in English and even with english selected, No post are readable,

why you need to read other german postings ?

If you have support question, make own topic, reading of other german topics is not necesarry for english support.

[bs2000]

Zitat von mzanier

why you need to read other german postings ?

If you have support question, make own topic, reading of other german topics is not necesarry for english support.

Yes I do see this...What I am talking about is modules, upgrades. I have no clue if they are for the US version or not. I also don't understand what some of the modules do.